RETURNS:

We want you to love your Neighbour pieces. If something doesn't fit quite right or you don't absolutely love the piece we offer a 7 day return from the date of delivery (customer pays return shipping). All sales are final on special orders.

Shipping and Delivery:

Neighbour sale prices do not include shipping costs. Shipping is calculated in the checkout process with the help of a variety of family owned and operated third party shipping agents. All sales will be shipped within 72 hours of when we receive your order except upholstery items which are made to order and ship within 4-5 weeks.

In store pickup is available and may be selected in the checkout process.

Upholstery:

All Neighbour upholstery is handmade-to-order in America by small, family businesses. Lead time is 4-5 weeks.

Furniture:

Each Neighbour piece is handmade by family businesses and designed by Carol Hicks Bolton. We believe in using sustainable and natural materials and, as a result, each piece is a unique, one-of-a-kind. From the natural wood grain, to the seasoned texture of the iron, each piece has a personality of its own.